HND or degree holder in any working field.
Ability to speak Mandarin Chinese is a plus.
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding
This is a strategic role, reporting to Commissioner General, and will interface with other key roles across divisions of GRA. The post holder will provide leadership and direction towards development
Must be self disciplined, self motivated and a good team player
Must have excellent presentation and communication skills
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You are responsible for the HD+ product in Ghana. The position holder manages the current product as well as future evolvements taking into account competition in the market and market trends.
You
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What You'll Be Doing
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Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls.
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Duties
Service Delivery
Log all calls in respect of queries, indicating the customer and query details as required.
Act upon telephone calls according to urgency and importance, escalating
Grade: No grade
Contractual Arrangement: Special Services Agreement (SSA)
Contract duration: 02 January to 31 December 2020
Closing Date: Feb 21, 2020, 11:59:00 PM
Prim
The Position
PEG has grown from 12 employees in Ghana, to 400+ employees across Ghana and Ivory Coast in the last two years. In addition to this, we have 200+ commission based sales age
